We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please note, we allow items (purchased online) to be returned for a refund / exchange up to 7 days after receiving them.
Pierced items of jewellery including earrings and nose ornaments cannot be returned for a refund.
Items purchased on sale or promotion do not qualify for exchanges or refunds.