SECURITY POLICY & PRIVACY
Updated 23 May 2018
At Bees we treat the collection, processing and transparency of your personal information very seriously. Please take a few moments to read through this Policy in line with new GDPR regulations.
Address: Bees, 296-298 Green Street, London E7 8LF
VAT Number: 249 354 931
Telephone: 020 8470 0600
Your Personal Data
Email addresses from emails sent to us or provided by our customers at the time of placing an order are retained by us. We may process your personal information for our legitimate business interests. Primarily, your data is used for the purposes of confirming a customer’s order or status of such orders or in response to any enquiries received from the sender, sending marketing information via post, email or phone and assessing shopping habits. We do not share this information.
Click here to learn more about what we mean by legitimate interests, and when we process your data for our legitimate interests. You have the right to object to this processing if you wish and if you wish to do so please email firstname.lastname@example.org
We retain information provided by members of the Bees Privilege Club, visitors to our site and transaction information such as customers’ purchases, amounts and types of products purchased and other information relevant to such purchases. All purchasers will be automatically registered as member(s) of Bees (but not necessarily the Bees Privilege Club, unless they have specifically registered for that). Any members of Bees Privilege Club may deregister or correct any inaccuracy at any time by quoting their unique membership number and emailing email@example.com
Visitors to the site who give us their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or an inquiry / contact us form submitted.
All members of Bees Privilege Club will receive information by the method elected on membership registration form and will be automatically included in any promotions, competitions and receive our special seasonal gifts. In addition, members will also be able to register their specific requests for reminder to be sent to them, by email, of any special event such as birthday; anniversary or festivity and our product information relevant to that event. We retain in all aspects of customer information including email, name, address, year of birth, specifically during the registration process of the Bees Privilege Club, which extends to items that are purchased, date and value. The basis of this data allows us to market certain product and services directly to you as a Privilege Member. In 2018 the Bees Privilege Club loyalty scheme was updated to bring greater benefits to consumers. It is now a points-based programme which allows Members to accumulate rewards in the form of store credit. Membership lifespan is not limited. You're welcome to be a Bees Privilege and general email subscriber for as long as you should wish. You are also within your rights to lodge a complaint to the ICO if you feel that there is a problem with the way we handle your data. We take all matters of customer privacy and security seriously and routinely monitor our internal procedures for data handling. If you have any questions relating to the security and privacy of your data, you should contact our team via email (firstname.lastname@example.org) at the very earliest.
We process personal information for certain legitimate business purposes, which include some or all of the following:
where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
to identify and prevent fraud
to enhance the security of our network and information systems
to better understand how people interact with our websites
to provide postal communications which we think will be of interest to you
to determine the effectiveness of promotional campaigns and advertising.