Job Role - Online Sales Administrator

A great opportunity has arisen for a full-time member of staff to join our head office, with the responsibility for managing and processing online orders, and further developing this growing area of the business. 

 You will:

• Print online orders, quality check and package items ready for dispatching.
• Handle all online customer queries via telephone, e-mail and social media.
• Manage stock levels and organise replacements or re-orders.
• Create stock order form.
• Maintain a tidy and well organised stock storage system.
• Monitor online sales and identify under-performing and best sellers.
• Recognise when products are out-of-stock and the course of action.
• Unpack, check and upload new stock using our in-house stock control system.
• Monitor packaging stock levels and understand how to create new orders.

What we are looking for:

• This is an office-based role and you will be required to work Monday to Friday.
• You must have basic literacy and numeracy skills.
• Experience with Microsoft excel is an advantage
• An interest in customer care.
• A can-do, enthusiastic attitude.

 The benefits you'll enjoy:

• A competitive wage.
• Full, comprehensive training and on-going support.
• Working in a friendly environment.
• 28 days holiday entitlement.
• Staff discount on products.
• Auto-enrolement on our pension plan.

This is a Full Time position and you should be available to work Monday to Friday. 

To apply:

If this sounds like you then get in touch with your cover letter and CV to
sushil@shopbees.com