A great opportunity has arisen for a full-time member of staff to join our head office, with the responsibility for managing and processing online orders, and further developing this growing area of the business. 

 You will:

  • Print online orders, quality check and package items ready for dispatching.
  • Handle all online customer queries via telephone, e-mail and social media.
  • Manage stock levels and organise replacements or re-orders.
  • Create stock order form.
  • Maintain a tidy and well organised stock storage system.
  • Monitor online sales and identify under-performing and best sellers.
  • Recognise when products are out-of-stock and the course of action.
  • Unpack, check and upload new stock using our in-house stock control system.
  • Monitor packaging stock levels and understand how to create new orders.

What we are looking for:

  • This is an office-based role and you will be required to work Monday to Friday.
  • You must have basic literacy and numeracy skills.
  • Experience with Microsoft excel is an advantage
  • An interest in customer care.
  • A can-do, enthusiastic attitude.

 The benefits you'll enjoy:

  • A competitive wage.
  • Full, comprehensive training and on-going support.
  • Working in a friendly environment.
  • 28 days holiday entitlement.
  • Staff discount on products.
  • Auto-enrolement on our pension plan.

This is a Full Time position and you should be available to work Monday to Friday. 

To apply:

If this sounds like you then get in touch with your cover letter and CV to